Customers will sometimes ask what time is the same day dispatch cut off, what delivery carrier we use, how fast the delivery would be, whether next day deli...

Sometimes a customer may ask for a copy of their VAT invoice. These orders will have been placed through the website and you can retrieve a copy of the VAT ...

This is where a customer is asking if we have an item in stock. ----------------------------------------------------------------------------------------...

The customer can cancel the order. However, we obviously need to catch this before the item is labelled and/or dispatched. At that point, it will be too lat...